Shipping & Returns

How we make your order

Every MÁS piece is made on demand — printed and crafted specifically for you when you place your order. This means zero wasted inventory, a smaller environmental footprint, and a product made with care just for you.

Shipping times

Production time: 3–7 business days (your item is made fresh for you)

Europe: 5–10 business days after production

Rest of world: 10–20 business days after production

You'll receive a tracking number by email as soon as your order ships.

Shipping costs

Shipping costs are calculated at checkout based on your location and order size.

Returns & exchanges

Because every item is made to order for you personally, we are unable to accept returns for change of mind. However:

• If your item arrives damaged or defective, we will replace it free of charge — just email us within 14 days of delivery with a photo.
• If you ordered the wrong size, contact us and we'll do our best to help.

Contact us

Questions about your order? Email us at infoandreeasimon@gmail.com — we personally read and reply to every message.